TERMS OF SERVICE

Welcome to UrbanJump. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Account Terms

To access certain features of our website, you may be required to create an account. You agree to provide accurate, complete, and current information at all times. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts found to be in violation of these Terms or involved in fraudulent or unauthorized activity.

2. Pricing and Payment

All prices listed on UrbanJump are in Indian Rupees (INR) unless stated otherwise and are inclusive or exclusive of applicable taxes as specified.

We reserve the right to change prices at any time without prior notice. Payment must be completed at the time of purchase using our approved payment methods. All transactions are processed securely through third-party payment gateways.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate and up to date. However, we do not guarantee that product descriptions or other content are error-free, complete, or current.

Minor variations in color, packaging, or appearance may occur due to lighting, screen settings, or manufacturing updates.

4. Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to accept or reject any order at our discretion, including but not limited to cases of incorrect pricing, stock unavailability, or suspected fraud.

Once your order is accepted, you will receive an order confirmation via email.

5. Shipping and Delivery

Orders are processed within 2 business days unless otherwise stated. Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.

UrbanJump is not responsible for delays caused by third-party shipping providers but will assist customers in tracking and resolving delivery issues.

6. Returns and Refunds

Our return and refund policy is outlined separately on our website and forms part of these Terms.

Returns are accepted only if they meet the conditions specified in our Return & Refund Policy. Refunds, if approved, will be processed to the original payment method within the stated timeframe.

7. Prohibited Uses

You agree not to use our website or services for:

  • Any unlawful or fraudulent activity

  • Violating any applicable laws or regulations

  • Infringing upon intellectual property rights

  • Transmitting malicious code, viruses, or harmful content

  • Attempting to gain unauthorized access to our systems

Violation of this section may result in immediate termination of access.

8. Limitation of Liability

To the fullest extent permitted by law, UrbanJump shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability, if any, shall not exceed the amount paid by you for the product or service in question.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of India.

10. Contact Information

For any questions regarding these Terms of Service, please contact us:

Store Name: UrbanJump
Email: urbanjump.in@gmail.com